Privacy Policy

Last Updated: April 6, 2026

270 Floral LLC (“270 Floral,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with us.

270 Floral LLC owns and operates a mixed-use seven-unit building in Floral Park, New York 11001. By using our website or services, you agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to personal information we collect:

• Through our website and any online forms or pages that link to this Privacy Policy;
• Through email, phone, text message, social media, and other communications with you;
• When you inquire about residential or commercial space at our property;
• when you apply to lease, sign a lease, make payments, or use tenant-related services;
• when you request repairs, maintenance, inspections, access, or other building-related services; and
• through offline interactions with our business.

This Privacy Policy does not apply to third-party websites, applications, payment platforms, listing services, or other services we do not control, even if they are linked from our website or used in connection with our operations. Those third parties may have their own privacy policies and terms.

2. Categories of Personal Information We Collect

The personal information we collect depends on your relationship with us and the nature of your interaction. We may collect the following categories of personal information:

A. Identifiers and Contact Information

• Name
• Email address
• Phone number
• Mailing address
• Unit or suite information
• Government-issued identification details, where reasonably necessary

B. Leasing, Application, and Tenant Information

• Rental or lease inquiries
• Application information
• Employment and income information
• References and contact details
• Emergency contact information
• Occupancy information
• Lease documents and related records

C. Payment and Financial Information

• Billing information
• Payment history
• Bank or payment account details, to the extent needed to process payments
• Records relating to rent, fees, deposits, credits, or refunds

D. Property and Service Information

• Maintenance requests
• Service history
• Communications regarding repairs, inspections, access, complaints, or property issues
• Move-in, move-out, renewal, and notice records
• Building access records, including key fob or similar access credentials and related logs, where used
• Security camera footage and related security records, where used for building safety and security

E. Internet or Device Information

If you use our website, we may collect certain technical information automatically, such as: – IP address – Browser type – Device type – Operating system – Pages viewed – Dates and times of access – Referral URLs and similar usage data

F. Communications and Records

• Email, text, phone, or other communications with us
• Documents or forms you submit to us
• Notes relating to your inquiries, tenancy, or services

G. Information from Third Parties

We may receive information about you from: – brokers or agents; – listing or lead-generation platforms; – screening, verification, or background check providers, where permitted by law, including TransUnion SmartMove; – payment processors and rent payment platforms, including DoorLoop; – service providers acting on our behalf; and – public records or government sources, where legally permitted.

We do not knowingly collect more personal information than is reasonably necessary for our business purposes.

3. Sources of Personal Information

We may collect personal information:

• directly from you, when you fill out forms, submit applications, make payments, request services, or communicate with us;
• automatically from your device or browser when you use our website;
• from third parties that support leasing, tenant screening, payment processing, maintenance, communications, identity verification, building access, fraud prevention, or legal compliance; and
• from public records, listing platforms, brokers, referral sources, or government agencies, where permitted by law.

4. How We Use Personal Information

We may collect, use, and disclose personal information for the following business and operational purposes:

A. To Provide and Manage Real Estate Services

• Respond to inquiries about availability, leasing, or the property
• Process applications and evaluate prospective tenants or occupants, including through tenant screening and verification tools
• Prepare, administer, and enforce leases and related agreements
• Manage move-in, move-out, renewals, notices, and occupancy matters
• Coordinate building access, key fob administration, inspections, maintenance, repairs, and related services

B. To Process Payments and Maintain Financial Records

• Process rent, deposits, fees, and other payments
• Maintain accounting and transaction records
• Use rent payment tools and related platforms to manage billing, collections, credits, and payment history
• Detect, prevent, or investigate payment issues or fraud

C. To Communicate With You

• Send service-related communications
• Provide notices regarding leases, payments, maintenance, inspections, emergencies, or policy updates
• Respond to questions, requests, or complaints

D. To Operate, Secure, and Improve Our Business

• Maintain the safety, security, and integrity of our website, records, property, and business operations
• Use security cameras, access-control systems, and related records to help protect tenants, visitors, property, and common areas
• Troubleshoot website performance and monitor usage through analytics tools and website logs
• Improve our services, internal processes, and tenant experience

E. To Comply With Legal Obligations

• Comply with applicable laws, regulations, court orders, lawful requests, and recordkeeping obligations
• Protect our rights, property, safety, and the rights, property, and safety of tenants, visitors, vendors, and others
• Support insurance claims, audits, dispute resolution, investigations, or legal proceedings

F. For Limited Marketing Purposes

• Respond to requests for information about available units or services
• Maintain inquiry records submitted through our website contact forms or other communications
• Send marketing or promotional communications where permitted by law

You may opt out of promotional emails by using the unsubscribe link in the email or by contacting us directly. We may still send non-promotional communications related to your tenancy, lease, payments, or service requests.

5. How Long We Retain Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services and manage leasing or tenancy matters;
• maintain business and financial records;
• comply with legal, tax, accounting, insurance, and regulatory requirements;
• resolve disputes; and
• enforce agreements and protect our legal rights.

Retention periods vary based on the type of information and the purpose for which it was collected. When personal information is no longer reasonably needed, we will delete it, de-identify it, or securely store it until deletion is practical.

6. When We Disclose Personal Information

We may disclose personal information to third parties for legitimate business, operational, or legal purposes, including:

• our property manager and other representatives acting on our behalf as part of building management;
• payment processors and financial service providers, including rent payment tools we use to manage tenant payments;
• maintenance, repair, inspection, security, access-control, and other building-related vendors;
• screening, verification, collection, fraud prevention, website hosting, IT, communications, and software providers;
• accountants, attorneys, insurers, lenders, auditors, and other professional advisors;
• government agencies, regulators, law enforcement, or courts when required or permitted by law; and
• parties involved in an actual or proposed sale, transfer, financing, restructuring, or other business transaction involving the property or business.

We do not disclose personal information to third parties for purposes unrelated to our legitimate business operations, except as permitted or required by law.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, server logs, or similar technologies to collect technical and usage information. These technologies may help us:

• operate and secure the website;
• understand how visitors use the website;
• improve functionality and performance; and
• manage and respond to inquiries submitted through our website contact forms.

We do not currently use advertising pixels on our website.

You may be able to control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature. Because there is no consistent industry standard for responding to these signals, our website may not respond to them at this time.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information, which may include the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of personal information, subject to legal and business exceptions;
• opt out of certain marketing communications; and
• appeal a decision about a privacy request, where required by law.

To exercise a privacy request, please contact us using the contact information below. We may need to verify your identity before responding to your request. We will not discriminate against you for exercising any privacy rights available to you under applicable law.

12. State-Specific Privacy Rights

Residents of certain states, including California, may have additional privacy rights under applicable law. If and to the extent those laws apply to our business, you may submit a request to know, access, correct, delete, or limit certain uses of your personal information by contacting us.

We do not sell personal information for money. However, if our website uses third-party advertising or analytics tools, certain data-sharing practices may be treated as “sharing” or targeted advertising under some state laws. You may contact us to ask about available opt-out choices.

13. Third-Party Services and Links

Our website or communications may include links to third-party websites, listing platforms, payment systems, or services. We are not responsible for the privacy, security, or content practices of those third parties. You should review their privacy policies before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on our website and revise the “Last Updated” date above. Your continued use of our website or services after any update means you accept the revised Privacy Policy, to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

270 Floral LLC
office@270floral.com
+1 917 597 4631